Privacy Policy
1. Introduction
At PranaTrack, we take your privacy extremely seriously. Because we handle highly sensitive health data, we operate under a strict zero-trust philosophy. This Privacy Policy outlines how we collect, use, and protect your information.
2. Data Collection & Usage
We collect the following types of information:
- Account Information: We use Google Authentication (and in some cases, email/password) to authenticate you. We only store your email address and basic profile info provided by the auth provider.
- Health Data: When you upload a blood test report (PDF), we temporarily process this file to extract your biomarker data. The raw PDF is discarded, and the extracted data points are encrypted and stored in our database so you can track longitudinal trends.
lock3. Absolute Data Ownership
Your data belongs to you. We do not sell, rent, or lease your medical data to third parties, insurance companies, or pharmaceutical companies.
Your biomarker data is used exclusively to generate insights for you using our AI agents. These insights are designed to help you understand your health better.
4. Security Measures
We implement industry-standard security measures, including data-in-transit encryption (HTTPS/TLS) and data-at-rest encryption within our PostgreSQL databases. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Deletion & Right to be Forgotten
You have the right to request the complete deletion of your account and all associated health records at any time. When you trigger an account deletion, all profiles, raw data, and insights associated with your user ID are permanently destroyed from our active databases.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at help@pranatrack.in.
Last updated: July 29, 2026